Simple – deal only with companies Accredited by the Better Business Bureau (BBB) and which are highly rated by the BBB. Why? An “A” rated company that is also Accredited by the BBB has been verified as a reputable organization. Accreditation is separate from, and in addition to, a letter grade of “A.” Going through the BBB’s web site is by far the best way to locate good companies of any kind.
Next, make sure you are sent a Certificate of Insurance (COI) from the company’s insurance agency. Do not accept paper copies directly from any company – paper copies are all too often forged. Have the insurance agency email the COI. The insurance agency will lose its license and the state board will put it out of business if it falsifies anything, so therefore agencies will not misrepresent anything.
Finally, look for online reviews from thoughtful organizations such as Angie’s List. Because online venting abounds, carefully weigh what you read. Take your cue not from one or two extremists, but from what the majority’s perspective is.
Posted in: Policies in General