Yes, we do. Occasionally during the course of a work project, Clients have changed their minds about proceeding to completion. We understand that circumstances change. In such cases, Clients must settle accounts with us immediately. We will gladly tell a Client what percentage of the job has been completed, and we expect to be paid on the spot for that same percentage. For example: if we say the job is 50% finished, then the Client merely owes us 50% of the agreed upon Labor cost, and also the Client must buy the materials from us that we bought on behalf of the Client at the same price we paid for them. We do not mark the cost of materials up. Regretfully, there have been occasions, too, when it has become apparent to us that our view of how the work should proceed is no longer shared by the Client. This is a genuine rarity, but when it occurs, we may notify a Client that we no longer wish to carry out the work. We end our work before it is finished, and we exercise the escape clause described here. In this case, the Client must settle accounts with us immediately according to the percentage of completion method described above, along with the Client’s purchase of all of the materials. Just as a Client is entitled to a contractor of their choice, so too we are free to decide that a given work situation is unsuitable or no longer fits our business model or the work site is no longer safe or whatever the case may be.
In such a situation, after account settlement, we will do our best to cover any open or uncompleted repairs with plastic sheeting to temporarily shield the area against the weather, giving the Client time to hire another contractor to finish the work. After accounts are settled, we will also remove our tools, clean up scrap materials, etc. which may be lying around in our part of the work site, so that the area we worked in (which may only be a portion of the entire work site) is left in as presentable a manner as possible under the circumstances.
Posted in: Policies in General