If your paint has been stored, please open the can to see if it is still good. All too often, paint that has been stored for a long period of time is no longer in good condition. You must have the paint available while we are on site; we cannot make a second trip to return to paint at another time or date.
For small quantities of paint, we much prefer that a customer take a good sized sample (like a piece of painted wood 4 inches by 4 inches) to a store like Lowes or Sherwin-Williams and have them color match it. The Client should immediately use a bit of the new paint on the structure to see how close the match is. In many cases the match is very good, but sometimes, further color adjustments need to be made.
Color-matched paint that we buy for a Client is not returnable to the store. Therefore, the Client has to pay us for that paint, whether or not they want it to be used.
Please be aware that semi-gloss, gloss, enamel paints, and other paints which have sheen tend to make any imperfections in the surface of a wall or a board, etc., more visible than flat paint will. Flat paint is much, much better at hiding bumps, bends, dents, knots, etc., etc. than glossy paint is. Surface imperfections showing through paint or stain do not represent defective painting technique or defective paint or stain. Also see FAQs on: “surface imperfections,” “factors affecting appearance,” and “what is a properly painted surface?” In particular, semi-solid stain is specially designed to show the underlying wood grain, whether the grain is attractive or not. If you do not wish to see this and/or other imperfections like nail stains, etc., then you must choose a solid stain. Moreover, as Consumer Reports explains every year in their annual issue rating paints and stains, solid stain will ALWAYS provide a lot more protection for your wood than semi-solid stain will, which is why we insist on using solid stain, whenever stain is called for. We cannot be held liable for imperfections which show through glossy paints or semi-solid stains. See “Surface Imperfections” below. Furthermore, for the health of children, please note that the government recommends that pressure-treated wood surfaces be sealed, so that youngsters will not absorb chemicals such as the arsenic in such wood through their skin or by, for example, licking their fingers after they have touched such wood.
The 5 factors listed below determine how paint (or stain) will look on any given surface:
- The type of paint
- The thickness or thinness of the paint
- The method of application (roller, brush or spray)
- Amount and intensity of light and the angle of the light source
- The composition, color and condition of the underlying substrate
Each of these factors plays a separate and distinct role in the appearance of any painted surface. For each Client, we will produce a “properly painted surface,” defined as one that is uniform in color and sheen as determined by viewing the surface without magnification from a distance of 15 feet or more under normal, ambient lighting conditions and from a normal or customary viewing position or location.
Painting gutters and shutters are not included in the usual and customary Estimated cost of gutter or downspout installation. We will not paint shutters at all. Anything else to be painted must be specified in this Estimate, agreement or contract. If not specified, it will not be painted.
Milling marks, saw blade cuts, knots, etc. have been frequently found in lumber sold in the marketplace for decades now. This is the norm. Such marks are not considered to be imperfections and such boards are not “seconds” or defective. If you wish to have completely knot-free wood used on your job, then you must specify “architectural grade” materials in the Estimate. As you would expect, such materials come with a premium price tag.
Based on the recommendations of professional painting associations, a “properly painted surface” is defined as one that is reasonably uniform in color and sheen as determined by viewing the surface without magnification, from a distance of 15 feet or more, under normal, ambient lighting conditions, and from a normal or customary viewing position or location.
If the Client wishes to change the colors used after painting has begun, the Client agrees to pay us on a labor and materials basis for the painting that has already been performed, in addition to the agreed upon price when all of the work is complete.